Take another look at the item:

Citing writer's block as the reason (A) that she didn't have her essay, (B) Yao received no sympathy from Mrs. Santos. (C) Who will only accept "breather's block" as a legitimate excuse for late work.

You wanted to do this:

Citing writer's block as the reason that she didn't have her essay. Yao received no sympathy from Mrs. Santos. Who will only accept "breather's block" as a legitimate excuse for late work.

Adding a period after essay creates a fragment. Citing writer's block ... is a participle phrase. It cannot stand alone as a complete sentence.

You might want to review the rules.

Go back to the sentence to try again.

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