Here is the original item:
Citing writer's block as the reason (A) that she did not have her essay, (B) Yao received no sympathy from Professor Santos. (C) Who will only accept "breather's block" as a legitimate excuse for late work.
You wanted to do this:
Citing writer's block as the reason, that she did not have her essay, Yao received no sympathy from Professor Santos. Who will only accept "breather's block" as a legitimate excuse for late work.

Adding a comma after reason not only is incorrect but also fails to fix the fragment that still exists. You need to reconsider your options!

You might want to review the rules.

Go back to the item to try again.